What happens to my calls if the internet goes down?

Calls fail over automatically to a mobile number or to voicemail, so callers still reach someone rather than a dead line.

Can I keep my existing desk phones?

Often yes. Send us the model and we will confirm whether it can be reprovisioned before you buy anything new.

How long does it take to port my numbers?

Typically a few business days. Your old line stays live until the new one is proven, so there is no window where calls can be missed.

Business phones · CRM · Point of sale

Business phones, CRM and POS from one local team

Q: Will call quality be good enough over my internet?

Calls run in HD audio over your internet connection. We check your bandwidth and prioritise voice traffic on your router before installation, so voice is never competing with everything else on the line.

Stop missing calls, get paid faster and keep your books in one place. SanVoice installs and supports your business phone system and SanVoice CRM — invoicing, payments, accounting and customers — from Port St. Lucie, serving Vero Beach to Miami. SanVoice POS is coming soon.

Get a free phone assessment Book a CRM demo See phone plans

Local linesTreasure Coast 772.253.1557Palm Beach 561.318.1557

$18per extension / month

13 yearsin telecom & IT

Month-to-monthno annual contract

Call routing · live example

LOCAL INSTALLATIONConfigured on site by SanVoice

KEEP YOUR NUMBERWe coordinate the port and cutover

ONE SUPPORT TEAMPhones, network, and office technology

BUILT FOR SMALL BUSINESSClear plans with practical advice

One company for your business

Your phones, your customers and your sales

Three products from the same local team. Use one, or run the whole business on SanVoice — one bill of support, one number to call.

Live

Business Phone System

Hosted VoIP with auto-attendant, ring groups, voicemail to email, call recording and E911 — installed and supported locally.

From $18 per extension / month

Explore phones

Early access

SanVoice CRM

Invoices, quotes, card and ACH payments, bills, bank reconciliation, 30+ reports and your customer pipeline — one system instead of QuickBooks plus a CRM.

Book a demo for pricing

See SanVoice CRM

Coming soon

SanVoice POS

A point of sale for counters and shops that keeps selling when the internet drops, with every sale posted straight into SanVoice CRM.

Join the waitlist for first access

See what is planned

Authorized reseller

Ubiquiti Grandstream Yealink Fanvil TP-Link Microsoft 365 Acronis

13 years in the field

What is included

Everything a small office actually uses

One hosted system, configured around how your office already answers calls. No box in a closet to patch or replace.

Auto-attendant & ring groups

Greet callers, route by department, and ring the right people in the right order.

Voicemail to email

Messages land in your inbox as audio, so nothing sits unheard on a handset.

Free softphone apps on Silver & Gold

Use your business line on a phone or laptop with the same extension and caller ID.

E911 configured to code

Registered locations, direct-dial 911, and on-site alerting set up at installation.

Call queues & recording

Hold callers in order, and keep recordings when you need to settle what was said.

Keep your numbers

We port your existing lines and coordinate the cutover so calls never drop mid-day.

Local business phone support

Help is close when your phones matter

SanVoice is based in Port St. Lucie and serves businesses from Vero Beach to Miami, including Fort Pierce, Stuart, Jensen Beach, Palm City, the Palm Beach area, Broward and Miami-Dade. We can review your current phone bill, plan the setup, and support the system after installation.

Request your assessment Talk to a technician

Serving Vero Beach to Miami

Business VoIP · Hosted PBX · Desk phones · Number porting · E911 setup · Network support

Check service availability

Plans & pricing

Per extension, per month

Month-to-month with no activation fee. Every plan includes free setup, standard installation, a custom IVR and local support from the team that configured your system.

INCLUDED

Free installation

We configure and install the system, extensions, numbers and E911 without an activation charge.

BUILT FOR YOU

Free custom IVR

Your greeting, departments, business hours and routing are designed around how your office answers calls.

SOUTH FLORIDA

Local support

Call a SanVoice technician who knows your configuration, with on-site help when the work requires it.

Bronze

$18/ext/mo

$15/ext at 5+ extensions

Unlimited calling in the U.S. & Canada
Dedicated business number, number transfer & E911 setup
Voicemail delivered to email & online call activity
Free custom auto-attendant & business-hours call flow
Ring groups, call forwarding & outage failover
Free setup, installation & local support

Choose Bronze

Most offices start here

Silver

$24/ext/mo

$21/ext at 5+ extensions

Everything in Bronze, plus:
Provisioned desk phone included with a 12-month device agreement
Free mobile & desktop softphone apps
Call queues, overflow routing & call recording
Voicemail transcription & custom hold audio
Business SMS/MMS, conferencing, call park & pickup

Choose Silver

Gold

$32/ext/mo

$29/ext at 5+ extensions

Everything in Silver, plus:
AI Receptionist available as an add-on
Advanced call analytics & scheduled reporting
Priority local support
Multi-location call flows & advanced queue routing
Quarterly call-flow optimization review

Choose Gold

Prices are per extension and exclude taxes and regulatory fees. Service is month-to-month with no annual service contract or activation fee. Setup, standard installation, custom IVR design and local support are included. Leased desk phones carry a 12-month device agreement and remain SanVoice property, or may be purchased outright. Unlimited calling covers the U.S. and Canada for normal business use and is subject to fair use. International calls are billed separately at the rate for the destination. Compatible SMS/MMS numbers, specialized cabling, call center and hospitality deployments may carry additional charges.

What each plan includes

Start with the way your office handles calls

Bronze covers a dependable office line. Silver adds team routing, recording and softphone apps. Gold is built for advanced routing, reporting and multi-location operations.

Business calling

The essentials for every office line.

Unlimited calling in the U.S. & Canada IncludedIncludedIncluded

Dedicated business number for each user IncludedIncludedIncluded

Number porting, main number & E911 setup IncludedIncludedIncluded

International calling MeteredMeteredMetered

Call history, blocking & outage failover IncludedIncludedIncluded

Call flow & routing

Control how customers reach the right person.

Custom auto-attendant and business-hours routing IncludedIncludedIncluded

Extensions, transfer, forwarding & ring groups IncludedIncludedIncluded

Call park, pickup, paging & intercom IncludedIncludedIncluded

Call queues and overflow routing —IncludedAdvanced

Multi-location call flows ——Included

Voicemail & conversations

Capture messages and keep useful call records.

Voicemail delivered to email IncludedIncludedIncluded

Music and announcements on hold IncludedIncludedIncluded

Call recording —IncludedIncluded

Voicemail transcription —IncludedIncluded

Shared voicemail and call screening ——Included

Apps & flexible work

Use the business extension away from the desk.

Mobile softphone for iOS and Android —IncludedIncluded

Desktop softphone for Windows and Mac —IncludedIncluded

Business SMS/MMS on compatible numbers —IncludedIncluded

Hot desking and device flexibility ——Included

Insights & support

Visibility and local help as the phone system grows.

Online call activity and basic reporting IncludedIncludedIncluded

Advanced analytics and scheduled reports ——Included

AI Receptionist Add-onAdd-onAdd-on

Setup, standard installation and custom IVR IncludedIncludedIncluded

Local SanVoice support IncludedIncludedPriority

International calls are billed separately at the destination rate. AI Receptionist is a usage-based add-on. SMS/MMS availability depends on number compatibility. We confirm final features during system design.

AI Receptionist

Answers every call, 24/7

Books appointments, uses custom greetings and actions, routes callers to the right person, and takes messages — so you never miss business after hours or while you're on a job.

Optionalusage-based add-on Ask about AI Receptionist

Hardware

Phones are included on Silver and Gold

Desk phone and installation come with Silver and Gold on a 12-month device plan. Leased handsets remain SanVoice property, or buy outright instead — your choice.

See the handsets

What a typical office pays

4-person office, Silver$96/mo

8-person office, Silver at 5+$168/mo

12-person office, Gold at 5+$348/mo

AI ReceptionistOptional add-on

Excludes taxes and regulatory fees.

Common questions

Before you switch

The four things every office asks before moving their phones. If yours is not here, call and ask.

CALL QUALITYCalls run in HD audio over your internet. We check bandwidth and prioritise voice traffic on your router before installation.

INTERNET DOWNCalls fail over to a mobile number or voicemail automatically, so callers still reach someone.

EXISTING PHONESOften reusable. Send us the model and we will confirm before you buy anything.

PORTINGTypically a few business days. Your old line stays live until the new one is proven.

SanVoice CRM · Early access

Invoicing, accounting and customers — run the business from one place

SanVoice CRM replaces the stack most small businesses juggle: QuickBooks for the books, a spreadsheet for leads, a separate tool for getting paid, and payroll typed in by hand. We set it up with you and support it locally, the same way we look after your phones.

Invoices, quotes & autopay

Branded invoices, quotes, sales orders, credit notes and recurring billing, with reminders that chase late payers for you.

Card & ACH payments

Customers pay from a link in the email by card or bank transfer through Stripe. Payments and fees are recorded automatically.

Bills & expenses

Track what you owe, record expenses and see every vendor balance in one list.

Banking & reconciliation

Import bank statements, match and split transactions, set rules, and reconcile to the cent.

Accounting & 30+ reports

Chart of accounts, Profit and Loss, Balance Sheet, Cash Flow, Aging, General Ledger — export to PDF or CSV.

Leads, pipeline & jobs

Customers, leads, deals, tasks, jobs and an appointment calendar in the same place as their invoices.

Client portal

One link where each customer sees their invoices, downloads PDFs and pays online. They sign in with an emailed code, so there are no passwords.

Your email, connected

Pick Gmail, Zoho, Hostinger, GoDaddy, Yahoo or iCloud and sign in. Invoices go out from your address and customer replies land on the customer record.

Payroll with Gusto

Connect Gusto once and every payroll is recorded in your books automatically. Gusto pays your team and files payroll taxes.

Thinking about QuickBooks?

See an honest side-by-side — where SanVoice CRM is the better fit, and where QuickBooks still is.

Book a demo for pricing Compare with QuickBooks

SanVoice POS · Coming soon

A point of sale that keeps selling when the internet drops

Built for counters, shops and service businesses. Sales queue offline and sync when the connection returns, the cash drawer balances at the end of each shift, and every sale lands in SanVoice CRM without re-typing.

Join the waitlist See what is planned

OFFLINEKeep ringing up sales during an outage; they sync when you are back online.

CASH DRAWEROpen and close shifts, count the drawer, see what is over or short.

INVENTORYStock counts update as you sell.

BOOKSSales post straight into SanVoice CRM — no end-of-day export.

IT services

Keep the office technology in one conversation

The phones are one piece. SanVoice designs, installs, and maintains the rest of the technology your business runs on — and builds the website in front of it.

IT services Web design

Managed IT & helpdesk

Support for workstations, servers, and users — remote and on site.

Learn more →02

Networking & cabling

Routers, switches, PoE, structured cabling, and business-grade Wi-Fi.

Learn more →03

Cybersecurity

Threat detection, real-time monitoring, firewalls, and endpoint protection.

Learn more →04

Business cloud backup

Scalable, monitored backup and recovery — a failed drive isn’t a lost business.

Learn more →05

Microsoft 365

Licensing, email, Teams, and Office apps — set up and supported.

Learn more →06

Cameras & door intercom

Surveillance and VoIP video door intercoms, tied into your phones.

Learn more →07

Managed print & leasing

Printers, copiers, supplies, maintenance, and local support with one predictable plan.

Learn more →08

Fiber & wireless internet

Business internet options, connection setup, and backup connectivity to keep your office connected.

Learn more →09

CRM setup & integration

Organize contacts, track leads, and connect sales workflows with your business tools.

Learn more →

Web design

Websites built by the people who run your network

A website is infrastructure, not decoration. We build it, host it, secure it, and keep it patched — the same way we look after your phones and your servers. No agency handoff, no plugin left unmaintained.

Get a website quote

WORDPRESSBusiness sites we design, build, and maintain — with backups, updates, and uptime monitoring included.

HTML / CSSHand-built landing pages when speed matters more than a page builder.

WOOCOMMERCEOnline stores with real payment processing, tax, and shipping configured properly.

HOSTINGManaged hosting, SSL, domains, and business email on Microsoft 365.

SEO BASICSGoogle Business Profile, local search, and the technical groundwork that makes you findable.

Real people, not a ticket queue

When something breaks, you reach someone who knows your setup. Support Monday to Saturday, 9am–6pm Eastern.

866.675.4775